Ensure the internal 18650 batteries are charged to at least 70%, or keep the device plugged into a reliable USB power source.
The device will perform the update and typically turn itself off once finished. :
Use the original USB Type-C cable provided by OWON to prevent data transfer dropouts.
Your PC should now recognize the device as an external drive. owon hds2102s firmware update
: Turn on your HDS2102S. Navigate to the "Utility" or "System" menu, and look for an option related to firmware update or upgrade. If you're unable to find it, consult your user manual.
Once the transfer hits 100%, the oscilloscope will verify the file and automatically reboot.
Navigate to the section and click on Download . Search for "HDS200 Series" or "HDS2102S". Ensure the internal 18650 batteries are charged to
| Symptom | Possible Cause(s) | Troubleshooting Steps | | :--- | :--- | :--- | | | Incorrect USB mode selected. HDS200 series does not support USB memory sticks. | The most likely cause. Ensure you have connected the device directly to a PC with a USB cable and set the USB mode to MSC as described in steps 2 and 3 above. | | Device appears as an external drive, but the "Upgrade" option is missing or doesn't work. | The USB mode was not set to MSC before connecting to the PC. The firmware file is not placed in the root directory of the external drive. | Disconnect the USB cable, power cycle the HDS2102S, and start the procedure again from step 3, ensuring you set the USB mode to MSC before connecting the cable to your PC. Also, check that the scope.upp file is copied to the root of the drive. | | The update appears to start but fails mid-way. | Corrupted firmware file download. The firmware file is for a different firmware series/hardware revision. USB cable or connection instability. | Re-download the firmware update package from the official OWON website. Verify that the firmware file is intended for your specific hardware (e.g., V4.x.x firmware for a V4.x.x device). Try a different, high-quality USB-C data cable. | | Device is frozen or unresponsive after an update. | Incompatible firmware update was applied. | This is a serious situation. Your first step is to contact OWON support directly, explaining exactly what happened and providing your device's original hardware and firmware information. Recovery may require specialized tools or a return to the manufacturer. |
Many users have attempted to use a USB flash drive for updates, but this method fails. The HDS200 series does not support updating via USB memory drives directly. The correct approach requires connecting to a PC and having the PC recognize the device as external storage.
Click or Open and select the downloaded firmware file. Click Update or Start to begin the transfer. Your PC should now recognize the device as an external drive
This update might reset your custom settings (time/date, preferences), so make sure you note down any specific configurations you had.
: Once the update is complete, the device may automatically reboot. If not, manually restart it.
: A confirmation prompt will likely appear. Confirm that you want to proceed with the update.
file into the root or "SYSTEM" folder of the removable disk. Finalize Update Turn the scope off and then back on.